Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-active-body-control-repair.collision-talk.com (hereinafter referred to as “Mercedes Active Body Control Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains the types of personal data we collect, how we use it, and the steps we take to safeguard your information in accordance with applicable privacy laws worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or services accessed through links on our website, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications or services as an authorized user
  • Visiting our website and interacting with its features
  • Subscribing to newsletters, emails, or other communications from us
  • Providing personal information through forms or surveys

Personal Data Collection

Mercedes Active Body Control Repair collects various categories of personal data, including:

  1. Account Information: This includes user names, passwords, and account settings used to access our services.
  2. Payment Information: Details required for processing transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data related to your financial status or transactions with us, including bank account information (if provided).
  4. Purchase Information: Records of products or services purchased from our platform, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs, for technical and analytics purposes.
  6. Location Data: Information about your geographical location when you interact with our services, used to provide location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Interest: Data about the products you view, search for, or express interest in on our website.

We collect this information through various methods: user input forms, account settings, payment gateways, analytics tools, and technical logging. Additionally, third-party services may share data with us, but they are bound by their own privacy agreements.

Cookies

Our website employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: Essential for navigating our site and using its core features.
  • Preference: Remembering user preferences, such as language or font size.
  • Analytics: Tracking website usage statistics to improve performance and functionality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

Mercedes Active Body Control Repair keeps personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or for valid business reasons. Once the data is no longer needed, we delete or anonymize it securely.

Security Measures

We prioritize the protection of user data and implement robust security measures:

  • Employing encryption for data in transit and at rest to safeguard sensitive information.
  • Engaging secure third-party processing providers who adhere to strict privacy standards.
  • Regularly auditing our systems and procedures to identify potential vulnerabilities.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from such individuals.

Your Rights (depending on your location)

The privacy laws in different regions grant users various rights regarding their personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Asking us to delete your personal data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data in specific circumstances.
  • Data Portability: Receiving a copy of your personal data in a structured format for use with another service.
  • Objection: Objecting to the processing of your data based on legitimate interests or legal grounds.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team using the details provided below. We will respond to your request as quickly as possible and in accordance with applicable law.

Changes to Policy

Mercedes Active Body Control Repair reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our commitment to data privacy. By using our services, you agree to the terms outlined in this Privacy Policy.